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On this page
Overview
Available Tools
Agent Capabilities
Co-Pilot Commands
Create and send emails
Create drafts
Manage labels
Search and filter
Sample Workflows
1. Customer Query Management
2. Meeting Follow-ups
3. Email Organization
Setup Instructions
Best Practices
Limitations
Email
Gmail
Connect Missio with Gmail to automate email workflows and manage communications
Overview
The Gmail integration allows both the Missio Agent and Co-Pilot to interact with your Gmail account, enabling automated email management and quick actions directly from Missio’s interface.
Available Tools
Agent Capabilities
The Missio Agent can autonomously monitor and handle emails based on your configured rules and preferences.
Email Management:
Create and send emails
Create draft emails for review
Forward emails to team members
Archive emails
Apply labels to emails
Move emails between folders
Automation Rules:
Auto-reply to specific email types
Auto-label incoming emails
Auto-forward to relevant team members
Create tasks from emails (in Linear/Jira)
Set follow-up reminders
Co-Pilot Commands
Use natural language commands in the Co-Pilot to manage your Gmail inbox directly from Missio.
Email Actions:
Create and send emails
“Send an email to
alex@company.com
about the project update”
Create drafts
“Draft an email to the engineering team about the new feature release”
Manage labels
“Create a new label called ‘Urgent Projects’” “List all emails with label ‘Follow-up‘“
Search and filter
“Show all unread emails from last week” “Find emails about the marketing campaign”
Sample Workflows
1. Customer Query Management
When: A customer emails about a technical issue Agent will:
Detect the technical nature of the query
Apply ‘Technical-Support’ label
Create a Linear ticket with email content
Send an acknowledgment email
Notify relevant Slack channel
2. Meeting Follow-ups
When: An email contains meeting notes Agent will:
Extract action items
Create tasks in project management tool
Apply ‘Meeting-Notes’ label
Schedule follow-up reminders
3. Email Organization
When: Using Co-Pilot You can say: “Organize my inbox by:
Creating labels for different projects
Moving newsletters to a dedicated folder
Archiving emails older than 30 days
Setting up filters for specific senders”
Setup Instructions
Go to Missio Settings → Integrations
Select “Gmail” from the email providers
Follow OAuth authentication steps
Configure Agent rules and Co-Pilot preferences
The Gmail integration requires specific OAuth permissions to perform actions on your behalf. Review the permissions carefully during setup.
Best Practices
Set up clear labeling conventions for automated organization
Configure priority rules for urgent emails
Use templates for common responses
Regular review of automation rules for optimization
Limitations
Email sending limits follow Gmail’s quotas
OAuth token requires renewal every 7 days
Some actions may require 2FA verification
Need help? Contact our support team or visit our
community forum
.
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Responses are generated using AI and may contain mistakes.